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🚚 Free UK Delivery Over £250 | 📦 20,000+ Products In Stock
Customer Support
Answers to the most common questions about buying wholesale from M N House Wholesale — trade accounts, minimum orders, bulk pricing, delivery and returns. Last updated June 2026.
No. Anyone can order online and see trade pricing without an account. A free trade account adds net payment terms, priority dispatch and a dedicated account manager. UK businesses can apply via our contact page.
There is no minimum order value. You can order a single item or a full pallet. Free UK standard delivery is applied automatically to orders over £250 ex VAT.
Yes. Many products are sold in tiered pack sizes — for example copier paper is available by the ream, the box or the pallet — so the unit cost falls as you buy larger quantities. Prices are shown ex VAT for trade buyers.
We accept all major cards, Google Pay and Shop Pay at checkout. Approved trade accounts can also pay on net terms.
Standard UK delivery is £4.16 ex VAT (£4.99 inc VAT) and free on orders over £250 ex VAT, arriving in 2–4 working days. Express delivery is £5.83 ex VAT (£6.99 inc VAT) and also free over £250 ex VAT, arriving in 1–3 working days.
Orders placed before 3pm are dispatched the same working day from our UK warehouse in Stanmore. Full tracking is provided on every shipment.
Yes, international shipping is available on request. Charges vary by destination and any customs duties or import fees are the buyer's responsibility. Contact us for a quote.
Yes. Collection is available from M N House Ltd, 164 Honeypot Lane, Stanmore, HA7 1EE. Please contact us before placing your order to arrange a collection time.
We offer a 14-day return policy. Items must be unused, in their original packaging, with proof of purchase. Email sales@mnhousewholesale.com to start a return before sending anything back.
Inspect your order on arrival and contact us immediately if anything is faulty, damaged or incorrect. Where the fault is ours, we cover the cost of return and put it right.
Email sales@mnhousewholesale.com or call 020 3750 0151. M N House Ltd, 164 Honeypot Lane, Stanmore, HA7 1EE. Company No. 09702224. VAT No. 406455016.
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